Learner Engagement Adviser

Description

Job Title- Learner Engagement Advisor

Salary- £21,000- £25,000

Location- Seaforth, Liverpool

Hours- Monday to Friday 8.30am- 16.30pm

Reports to- Learner Engagement Manager


Who we are

Redstone Training – we’re here to meet client needs. Providing companies with the skills, knowledge, and certification needed to ensure rail works are carried out both safely, and correctly. We also deliver government funded courses while complying with full Network Rail Group standards to bring qualified rail engineers into the working world. With many candidates already in employment, we lay down the foundation for a successful future and deliver educational excellence along the way.


Job Role

This is a fantastic opportunity to join our growing engagement team. This position would suit someone with strong organisational skills and who has a genuine interest in a developing the careers of others.

  • Support on external conversations with colleges, training providers and combined authorities in regards to learners

  • Ensure you follow bootcamp/AEB criteria for learners in each region

  • Follow the correct procedures for IAG/Enrolment

  • Create candidate pools of learners to go onto our short rail courses

  • Ensure learners are supported throughout their course

  • Create the relevant learner and trainer packs

  • Support employer and learner engagement team with paperwork and admin

  • Attend job fairs across the country within reason.

  • Liaise with employers/sponsors for learner shifts/pay/start dates if needed

  • Liaise with the employer engagement team for job outcomes and evidence

  • Upload learner information to learner portals

  • Ensure learners are turning up to courses and we have all the right information.

  • Ensure the learners all have the correct PPE in place

  • Understand safeguarding policies and procedures

  • Be the main contact for the learners

  • Be responsible for learner post course administration

  • Support social posts on our social media


Person Specification

  • A minimum of 3 years’ administration experience within a training administration and/or customer service environment

  • Demonstrate a high degree of initiative, resourcefulness, flexibility and a self-motivation

  • Ability to manage a busy workload

  • Communicate effectively with a broad range of stakeholders

  • Effective planner and organiser

  • Strong attention to detail

  • A flexible personality and the ability to handle & embrace changes in planner/daily schedule.


Desirable Qualities

  • IAG Qual

  • Full driving license

  • Rail sector experience

At Redstone we always support our staff to grow and develop, and we look to promote within, that's why we offer great career progression and personal development opportunities with both full industry and academic training provided.

Benefits:

  • Company pension

  • Flexitime

  • On-site parking

Schedule:

  • Flexitime

  • Monday to Friday

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

Reference ID: RedLEA

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